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Hi, there. My name is Robert (Bob) Owens. I am a strategic thinker and problem solver with education in pharmacy, business, computer science, data science, and intelligent systems. With extensive experience in pharmacy administration and leadership at a top non-profit health system, I leverage my analytical skills to drive change and develop innovative solutions in healthcare. My passion lies in utilizing technology, analytics, and process improvement to enhance operational efficiency and improve patient outcomes, making me a valuable asset in both clinical and administrative settings. As a veteran of US military, I also bring discipline, leadership, and perseverance to the challenges I face.

Mission Statement

"To leverage my diverse skill set in healthcare, technology, and leadership to drive innovative solutions that enhance patient care and operational efficiency in healthcare systems."

Areas of Expertise

  • Applying existing and emerging technologies to health system problems
  • Applying data science, artificial intelligence (AI), and machine learning (ML) to health system problems
  • Finding and evaluating organizational changes to improve health system financial standing
  • Drug discount programs, supply chain optimization, and optimizing health system drug costs
  • Evaluating, creating, and implementing health system data infrastructures
  • Creating and growing specialized enterprise teams in health systems
  • Turning novel ideas and home grown solutions into data tools and/or technology products

Biography

With a robust background in health system pharmacy and technology, I have dedicated my career to improving healthcare systems through leadership, process improvement, data analytics, and machine learning. Applying my formal education in healthcare, business, and computer science has afforded me a unique perspective on health care problems. I have been involved in a myriad of projects requiring complex data analysis in areas with high degree of regulatory and financial implications for the health system. My experience in pharmacy administration has allowed me to lead transformative projects that integrate emerging technologies and innovative approaches into pharmacy operations.

Education

Campbell University

Doctor of Pharmacy (PharmD)

East Carolina University

Master of Business Administration (MBA)

University of Tennessee

Master of Computer Science (MSCS)

Villanova

Lean Six Sigma Black Belt (LSSBB)

Projects

Technology Implementations

Technology Implementations

  • Single hospital, multi-site/multi-facility, and health system Electronic Health Record (EHR) implementations
  • Multiple vendor pharmacy automation Implementations
  • Single hospital, multi-site/multi-facility, and health system 340B Third-party Administrator (TPA) implementations with multiple vendors
  • Home grown technology combined with processes to supplement or be used as stop gaps measures pending technology implementations
Data Governance

Data Governance

  • Connecting pharmacy departments with health system data governance and master data management (MDM)
  • Establishing data governance processes and oversight teams
  • Instituting standard operating procedures to reinforce governance and master data management within analytics teams
  • Aligning workteams across business units and corporate information technology (IT) to foster collaboration
Application Development

Application Development

  • Web development: examples 340BDrugInfo.com, this portfolio site.
  • CrabChat (Rust based secure chat application)
  • Application programming interface (API) development, full stack development, and websocket programming
  • Agile development and project management
  • Cloud services stack: Azure and AWS
Data Science

Data Science

  • Financial, clinical, and transactional based analysis of health system data using multiple statistical techniques
  • Finding and exploiting patterns in data to drive operational efficiency and improve patient outcomes
  • Analysis of data collected via web scraping with Python packages (httpx and beautifulsoup4)
  • Social network analysis
  • Sentiment analysis of health system data using natural language processing (NLP) techniques to help define topics and trends
  • Latent space cluster analysis of the clinical documentation as opposed to large language models (LLM) interpretation of the same data
Machine Learning

Machine Learning

  • Forecasting drug costs using classical machine learning and time series techniques
  • Melanoma detection with OpenCV library and traditional diagnostic markers of skin lesions
  • Detecting ambulation types by collected sound data
  • Detecting Autism with eye gaze paths
  • Predicting Titanic Survivors Kaggle
Deep Learning

Deep Learning

  • Real time object detection in sterile compounding suites pdf
  • Using transformers to generate "new" song lyrics in the style of the original artist
  • Generating images with Generative Adversarial Networks (GANs)
  • Generate images in the style of Monet Kaggle
Natural Language Processing

Natural Language Processing

  • Using LLMs to analyze clinical documentation and generate insights
  • Detect disasters from X (Twitter) tweets Kaggle
  • Digit recognition Kaggle
  • Identification of the Authors Edgar Allan Poe, HP Lovecraft and Mary Shelley with a sample sentence or key words
Project Details

Professional Presentations

Pharmacy Data Governance Journey

Prominence Data Governance Round Table - Aug 19, 2024

Describing the journey of a pharmacy department to establish data governance in collaboration with enterprise data governance efforts.

Making IT Work With 340B

340B Health - Feb 21, 2023

Presentation Link

Chatting with Myles Goldman about the intersection of IT and 340B.

340B Challenges with Information Technology: Potential Solutions

340B Coalition Summer Conference - Aug 2, 2022

Discussion on 340B implementation, operationalization, and continuous compliance relying on data from various healthcare IT systems.

Managing 340B Drug Shortages

340B Coalition Summer Conference - Aug 2, 2022

Presentation Link

Addressing strategies for purchasing drugs, achieving access and the 340B price for covered outpatient drugs, and managing drug inventory during shortages.

Maximizing Return on Investment in a 340B Environment

Premier Breakthroughs Conference 2020 - Aug 5, 2020

Focusing on 340B auditing processes, ROI justification, and strategies for pharmacy purchasing environment.

Justifying Monitoring Activities in a 340B Program

340B Coalition Winter Conference 2020 - Feb 12, 2020

Borrow and Lend/Buy and Sell Techniques

Apexus Advanced 340B Operations Certificate Webinar Series - Oct 12, 2019

Techniques to achieve operational efficiency while supporting compliance in 340B operations.

Management and Documentation of 340B Drug Waste

340B Coalition Summer Conference - Jul 11, 2018

Inventory Management: Strategies for Compliance and Efficiency

Management and Documentation of 340B Drug Waste

340B Health Member Webinars - May 28, 2018

Presentation Link

The Road to Transforming the Patient Experience

Premier Breakthroughs Conference 2014 - Jul 12, 2014

Focusing on organizational infrastructure for patient-centered care, key performance indicators, and the role of patient-focused multidisciplinary rounds.

About Me

Personal Facts

  • Native of East Tennessee
  • Father of three active boys
  • Avid college football fan
  • Served in the Army National Guard and in active duty following September 11th, 2001
  • Passionate about ML/AI and data science advancements

Activities

  • Attending my children's sporting events
  • Reading about the latest ML/AI research
  • Exploring new developments in data science
  • Traveling

As a native of East Tennessee, a husband, and father of three active boys, I balance my professional pursuits with family life. When I'm not cheering at my children's sporting events, you'll find me deeply engrossed in the latest advancements and research in ML/AI and data science. My passion for technology and innovation is matched only by my enthusiasm for college football and traveling.

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